Welcome to our Questions and Answers section! Here, you'll find a comprehensive collection of frequently asked questions and detailed answers to help you better understand our services, products, and policies. Whether you're looking for quick solutions or in-depth information, we've got you covered. Explore the topics below, and if you can't find what you're looking for, please call or message us at 393-6237 or email us at info@kadaelevatedmodesty.com. We're here to help!
Where are you located?
We are fully online, located in Trinidad & Tobago. Please visit our shop on our website at https://www.kadaelevatedmodesty.com/category/all-products or browse our social media pages on Facebook, Instagram or Tiktok.
How can I order on your website?
Ordering on our website is quick and easy! Just follow these simple steps:
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Browse Our Products: https://www.kadaelevatedmodesty.com/category/all-products
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Select Your Items: Click on the product you wish to purchase to view more details. Choose the desired size, color, and quantity, then click the "Add to Cart" button.
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View Your Cart: Once you’ve added all the items you want to purchase, click on the shopping cart icon at the top right corner of the page to review your selections. Here, you can make any necessary changes to your order.
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Proceed to Checkout: When you’re ready to complete your purchase, click the "Checkout" button.
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Enter Shipping Information: Fill in your shipping details, ensuring all information is accurate to avoid any delivery issues.
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Choose Shipping Method: Select your preferred shipping option from the available choices.
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Indicate your Payment Information via whatsapp, email or call: We accept various payment methods including credit/debit cards, linx or cash on delivery.
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Review and Place Order: Double-check all your information and order details. If everything is correct, click the "Place Order" button to complete your purchase.
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Confirmation: You will receive an order confirmation email with all the details of your purchase. We’ll also notify you once your order has been shipped.
Do you deliver?
Yes, we do. Delivery is $30 for Trinidad and Tobago, and free pickup is available in POS only during the week and pick up at Grand Bazaar, Valpark Plaza, Sun Plaza or Trincity Mall only on weekends.
How long will it take to receive my order?
Orders are typically processed within 1 day. Delivery times vary based on location but generally take 1-2 days.
What payment methods do you accept?
We accept major credit cards, debit cards, bank transfers and linx/cash on delivery. Details are available during the checkout process on our website.
Are the sizes true to fit?
We provide a detailed size chart for each product to ensure an accurate fit. Feel free to contact our customer support for personalized sizing advice.
Are the colors true to the website images?
We strive to depict colors accurately, but variations may occur due to screen settings. Refer to customer reviews or contact us for additional information on specific products.
Do you ship internationally?
No, we don’t offer international shipping.
Do you do exchanges?
Yes we do, all exchanges are accepted within 7 days of the delivery date for eligible items. To be eligible for an exchange, items must be unworn, unwashed, and in their original condition with all tags attached. There are no exchanges on sales items. You would not be charged delivery a second time for exchanges.